Beaumont Chapter

Community Services Overview

The purpose of this basic level Disaster Services training is to provide an overview of the activities performed by the Community Services group in support of a disaster relief operation.

Client Casework: Providing Emergency Assistance

Client Casework: Providing Emergency Assistance is an instructor-led, video-supported course designed to train Red Cross caseworkers how to conduct effective client interviews and provide appropriate assistance to help meet a client’s immediate disaster-caused or disaster-aggravated needs.

This learning experience consists of a series of short instructor and video presentations interwoven with class discussions, which focus on the skills, knowledge and attitudes required of a Red Cross caseworker. This learning experience culminates in an interactive, hands-on simulated activity during which participants are provided the opportunity to conduct interviews, assess client needs and determine the appropriate assistance, using the tools and resources available to caseworkers.

Partner Agency Shelter Operations Workshop

This basic level, instructor-led workshop is designed to share information with Partner Agency shelter workers that will result in excellent client service at Red Cross disaster shelters. This workshop will provide pre-incident training and orientation materials to Partner Agency shelter teams. Also, this workshop will provide shelter identification and operational materials to facilities prior to opening as a “Red Cross partner” or “Red Cross supported” disaster relief shelter during actual time of operation.

Public Affairs in Disaster

The purpose of this course is to assist Red Cross paid and volunteer staff in working with the Public Affairs function on a local disaster relief operation and to initiate the Public Affairs function on a State or Major disaster relief operation.

Shelter Operations

The purpose of this basic level Disaster Services training is to prepare volunteers and employees of the Red Cross and other agencies to effectively and sensitively manage shelter operations as a team while meeting the needs of people displaced as a result of a disaster.

Shelter Simulation

The purpose of this training is to provide participants with an opportunity to apply the knowledge, skills and abilities required to operate a successful shelter.

Collaborating to Ensure Effective Service Delivery

The purpose of this course is to prepare Red Cross employees and volunteers to establish collaborative relationships that contribute to coordinated disaster response and help to ensure effective service delivery. This course will also prepare participants to begin conducting liaison activities in a chapter and establish a foundation upon which they can build toward a career as a liaison in the Disaster Services Human Resources (DSHR) System.

Emergency Operations Center/Incident Command Liaison

The purpose of this basic Disaster Services course is to prepare Red Cross volunteers and employees who will be assigned to government and emergency settings to work collaboratively with Red Cross partners, helping to ensure a coordinated response that results in effective service delivery.

ERVs: Ready, Set, Roll

The purpose of this basic level Disaster Services course is to prepare volunteers and employees of the Red Cross to safely and effectively use an Emergency Response Vehicle (ERV) and its equipment to meet feeding and other service needs of people affected by disaster.

Fulfilling Our Mission: Translating Your Compassion into Community Action

Fulfilling Our Mission: Translating Your Compassion into Community Action is a basic, entry level instructor-led course, which introduces potential disaster volunteers and members of other local agencies to the role of the Red Cross in the community's actions in preparing for, responding to and recovering from emergencies and disasters. The course will enable individual volunteers to translate their care and compassion for their community into action and provide information to other community agencies on Red Cross work and possible partnership in preparation for and response to a disaster.

Fundamentals of Disaster Assessment

Fundamentals of Disaster Assessment (DSIMS200B) is a blended learning course consisting of two components, online (DSIMS200C) and instructor-led (DSIMS200A). Successful completion of both course components is required to receive a certificate of course completion.

The online training component of the course (Part 1) resides on the Red Cross Learning Management System (LMS). It provides an overview of the Disaster Assessment activity and its related tasks.

The instructor-led component of the course (Part 2) will reinforce and build upon content presented in the online component while providing participants with the opportunity to apply their knowledge and develop skills in Disaster Assessment through applied learning activities.

The purpose of this basic level Disaster Services course is to introduce the critical role of Disaster Assessment, explore related preparedness tasks, learn how to collect and communicate disaster assessment information, and become familiar with how disaster assessment information supports management and service delivery decisions.

Logistics: An Overview

The purpose of this course is to provide basic information about the activities and processes of Material Support Services activities in support of an American Red Cross disaster relief operation. Participants will learn about the skills, abilities, and knowledge needed by Material Support Services workers and how they can get started in their local chapter.

Logistics Simulation

The purpose of this training is to provide participants an opportunity to practice the knowledge and skills needed to run a successful logistical operation in their local chapter.

Logistics During a WMD/T Event

The purpose of this course is to provide Red Cross paid and volunteer Chapter/station/Blood Services Region logistics staff the knowledge, skills and abilities (KSA) that enable them to prepare for and support Red Cross services during a weapon of mass destruction/terrorism (WMD/T) incident within their chapter’s jurisdiction.